Leasing benchmarks,
measured on real leads.
Thousands of renter leads, tens of thousands of texts. Here is what they taught us about leasing, and what renters say in your market.
100%
Leads answered
Every lead gets an answer, at any hour.
10 min
To the first text
Median. Replies after that take 14 seconds.
34%
Book a showing
1,405 booked. 1,182 held.
57%
Arrive after hours
Answered within 15 minutes, day or night.
Leads created Oct 23, 2025 to Oct 22, 2026, on 186 listings in 12 states. Updated monthly.
Tallo answers, screens, follows up and books. The rest is yours.
The price, the home and the lease are yours. We measure the part we control. Half of property managers told Buildium they are raising productivity with technology, not headcount.3
Every lead answered
First text
Showings from a follow-up
The machine behind it is what moves days on market.
Follow-ups that do not give up
One in four showing requests came after a renter went quiet. Nearly half took a second or third nudge.
+32% showings from follow-upsEvery showing tells you something
After each showing, Tallo asks the renter what they thought. Condition came up nearly three times as often as price.
71% of listings got renter feedbackOne lead, the whole portfolio
A renter who passes on one home is offered your next one in the same conversation.
30% who passed on one home booked another100 renters ask about your home. Here is how many tour it.
Tallo at each step, next to the published industry figure.
Industry figures: Apartments.com for answers within a day, Tenant Turner for leads approved to tour and for showings per lead. Tour means the showing reached its time without being cancelled. After the tour, the renter's feedback goes to the owner in the same thread.
What renters tell Tallo that they never tell a listing.
When they want to move, what they can afford, what they ask, what they thought of the home. Here is the national picture. Enter a zip for yours.
- Want to move within 30 days64%
- Have a pet29%
- First wrote with the office closed57%
- Asked about the commute, schools or the yard8%
- Condition complaints against price complaints, after showings2.7x
Self-reported in conversation. Complaints are feedback items from post-showing conversations.
Your market, from the renters in it
Public data
Renters on Tallo, last 12 months
Get this market's report by email
What renters here ask, when they write, what they can afford, what they said after showings. Monthly.
Email me the reportZips appear with 40 or more leads. Nothing is saved unless you ask for the report.
Sources
Tallo figures: leads created Oct 23, 2025 to Oct 22, 2026, on 186 listings in 12 states, from Tallo's production database. Hand-typed leads excluded.
- Apartments.com, Time to win, February 2023: 29% of leads answered within 24 hours; half of prospects hear nothing in three days.
- AppFolio, renter survey, August 2024, 2,105 renters: 76% expect to hear back within 24 hours, 27% within a few hours.
- Buildium, 2027 State of the Property Management Industry Report, about 930 managers: 48% raise productivity with technology rather than hiring.
- Tenant Turner, Self-access showings, March 2025: 26% of initial leads are approved for a showing. 2025 in review, December 2025: 60 million leads and more than 8 million showings, about 13 showings per 100 leads.
Common questions
Can renters tell they are texting an assistant?
If they ask, Tallo says so. 76 of 100 renters write back, and every conversation is in your dashboard to read.
I already have a showing scheduler. What does Tallo add?
Everything before the time slot: the 2am answer, the screening questions, the follow-up when a renter goes quiet. Keep your scheduler.
Does it work with my property management software?
Yes. Import the listing, Tallo syndicates it and runs the conversations. Leases and accounting stay where they are.
What does it cost?
Free with up to three listings live, then $5 per qualified completed showing. No seats, no platform fee.
What if a renter asks something Tallo should not answer?
It asks you instead of guessing, then remembers your answer. Every renter gets the same Fair Housing-compliant answers.
Where do these numbers come from?
Tallo's from our production database, every lead from October 23, 2025 to October 22, 2026. Industry figures from Apartments.com, AppFolio, Buildium and Tenant Turner, linked in Sources.
